As the owner or managing agent of a block, whether commercial or residential no doubt you will apply a service charge to the leaseholders of the premises.

In your efforts to maintain the property disputes can arise when applying this service charge.

As a landlord you might ask:

• I have to undertake major works to the property. Are there any procedures I must follow?
• What items can I charge for?
• What steps must I take to recover the service charge